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Operations Support Systems:  The True Next Generation
1.
Introduction
  Many telecom service providers routinely find up to 30% of their productive assets "lost" or "stranded" due to ineffective network management. This waste of resources persists despite the fact that network inventory systems were supposed to eliminate it five years ago.

The problem is that the size and complexity of network inventory systems, along with the cost and business disruption associated with their implementation, have limited their success in delivering the benefits they promised. Their success is limited to the parts of the network that are evolving least rapidly, as these are the network portions that can be addressed without performing a major consulting exercise.

The solution to this problem is software that is low-cost, effective, and that can either operate as a stand-alone for the entire network or meet specific needs within a carrier's overall network inventory OSS structure.
   
2.
Enterprise IT Infrastructure
  In the past, the Enterprise IT environment faced problems similar to the telecom industry. For decades, Enterprise IT was the province of large applications run on mainframes, supported by legions of staff both at the enterprise and at software/hardware vendors. While specific applications were run on the mainframe, large masses of work were being performed with no computing assistance at all.

In order to implement a new system, an enterprise had to secure a budget allocation, run an RFP, and then undergo an implementation phase where a "herd of systems analysts" would almost turn the business upside down. After this laborious two-year process, the enterprise might or might not have a system that actually worked.

This drain on resources was alleviated by the arrival of the PC, and shortly thereafter Microsoft Excel and other systems. While these systems did not drive mainframe applications to extinction, they have caused a massive shift of computing tasks to the individual user's desktop, which in turn has yielded a large productivity gain for enterprises.

The low cost, ease of use, and effectiveness of these applications have been the key factors that fueled their spread and led them to become a de facto standard. As they became more sophisticated, data was moved back and forth between desktop systems and the remaining large applications.

The same process will soon apply to the network inventory field.
   
3.
Telecom OSS Infrastructure
  There are strong parallels between the 1970s era in IT and the current state of play in OSS. The industry searches for a "God-system" that will solve all of the ills in the OSS environment. However, just as large systems did not solve the challenges facing IT enterprises 35 years ago, large OSS systems - specifically large Network Inventory systems - will not solve telecom service providers' ills today.

When a telecom carrier starts the process of implementing a major new Network Inventory system, it embarks on a three-year journey. It must spend time investigating alternative vendors' products, running an RFP process, selecting a winner, negotiating a contract, and finally having a "herd of systems analysts" almost turn the business upside down during an implementation phase. If something major changes in the business along the way, this leaves the firm vulnerable. How can the business be run while its staff are waiting for the "big system" to be turned on?

Fortunately, new developments in network inventory software are making it possible to complete this entire process in a matter of days or weeks instead of years. Instead of hiring costly consultants, a business can now utilize the abilities of the people that know their network the best - their own staff who built the network and operate it. Telecom providers can now harvest three years of benefits from a network industry system, without having to spend a preposterous amount of money on an end-to-end process.
   
4.
ROME READER™
  ROME READER™ is the latest product from Arkipelago, a company that has been selling network inventory systems for over a decade to customers ranging from the largest telecom providers on Earth to small regional operators. They have developed the ROME READER™ as a simple yet effective way to improve network inventory management.

The ROME READER™ eliminates the unnecessary complexity of typical network inventory systems by taking Occam's maxim that "the simplest explanation is the best one" and applying it to Network Inventory. Through a new website (www.romereader.com), users can download a read-only version of the ROME™ company's ROME? software - for FREE. In addition to the software itself, registered users of the website can download devices from its online library, as well as use the website to store and share equipment configuration files (config files) and the granular files (rep files) that are combined to create a configuration file.

Access to the device library and configuration files enables businesses to quickly build models of the equipment in a network, removing a major hurdle to the rapid implementation of any network inventory system. With a download of ROME READER™ and suitable config files, a working model of a network can be built fast, and for free.
   
5.
What's the Catch?
  Arkipelago considers now to be the time for the telecom industry to evolve to the next level of network inventory management. When service provider staff see how easy it is to create a simple model of a network using ROME READER™ tools, Arkipelago expects that they will be eager to buy ROME™, the full featured version of its product. The use of the new website to spread ROME READER™ takes advantage of the Internet to distribute the tool to a global audience.

As ROME™ and ROME READER™ are fully compatible, the online device library and configuration files will also allow a ROME™ user to model their network rapidly, without having to wait for a consultant. This approach combines the ease of use, low entry cost, and ubiquity that have enabled Microsoft Excel to become a de facto standard in any industry.
   
6.
Where can ROME™ and ROME READER™ be used?
  These products can be used anywhere that a telecom service provider has a network. They are able to meet the requirements of any network technology, combination of technologies, or combination of vendors. Size does not matter - these tools can be applied to both large and small networks.

ROME™ and ROME READER™ can also be used to expand the reach of large centralized systems. If a telecom service provider needs to build a new network or network segment quickly, the communications capability of ROME™ and ROME READER™ can be used to ensure that the network assets are controlled from Day 1. Since these products work in conjunction with the larger systems, the service provider has a complete view of the total network. It is no longer necessary to wait for a software vendor's staff to visit and "help" build out the network inventory.
   
7.
Conclusion
  Just as desktop tools such as Excel increased business efficiency by quickly performing tasks that had previously been done manually or on mainframes, veteran Network Inventory specialist Arkipelago holds that its ROME READER™ and ROME™ products will provide the telecom industry with a low-cost, easy-to-use, and ubiquitous way to dramatically improve their network inventory systems. Arkipelago's tools can be used by any carrier either as a complete network inventory OSS system, or in conjunction with another vendor's system to address rapidly changing network segments. The payoffs to the service provider are attractive - full control over the network, rapid deployment, low cost, and a decade of proven use in service globally.
   
  Download White Paper: NextGenOss.pdf